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 "I must tell you how I appreciated the excellent customer service your staff provides. They made me feel like my Spa Cover request was the most important order they every received!!! I was skeptical because the price was so low. It was fabulous and so much lighter than the old cover that required 3 men and a horse to lift, it is just as insulating without the weight. Bless you one and all at Spa Cover Direct."
Your New Best Friend, Mel
"We received our spa cover today and could not believe the speed with which
you handled my order and made the delivery. The cover was well packed and arrived with out so much as a scratch in the packaging let alone the cover. The cover color is just as pictured and the quality and fit are excellent. To say that we are completely satisfied is an understatement. Thank you again for furnishing us with a truly superior product."
George M., Bailey's Harbor, WI
"I wanted to thank you for the great price and service I got when I purchased a new hot tub cover from your company. I check different online sites and found your company to provide the best price and the easiest way of ordering my cover. I provided your company my brand name, model and year of my hot tub and you took that information and placed my order without any other measurements. I received it in two weeks and the cover fit perfect. I would reccomend you to anyone looking to buy a hot tub cover."
Bob G., Columbia, Missouri
"Hot tub cover arrived and fit just perfect. You were a pleasure to do business with, just gave you the make and model number of hot tub and it was ordered. Would certainly order from you again. Thank you so much for your prompt service."
Jill M., Wichita, Kansas
Hot Spring Spa Owners
"You guys run a great operation there. I looked online and everyone else required me to measure. It was great that I could just specify the hot tub."
Chris, Grand Rapids, Minnesota
"We received our cover yesterday and are delighted with our purchase and would recommend your company. Thanks for a better quality product that the Hot Spring factory made cover."
Richard F., Oklahoma City, Oklahoma
"Just Installed my new spa cover that I received from your company last week. Fits Perfect! With your info, I priced a spa cover from my local dealer and he wanted $500. Don't think I did too bad by coming to you. Thanks again!!!!"
Steve, Fort Worth, Texas
"My new spa cover for my Grandee fit exact. I have a Cradle lift and it screwed right back in just as you said. Thanks to your crew for a great job!"
Chris & Eilene, Chicago, Illinois
"Just a note to say Thank You. It was easy to order my Prodigy cover and it fits! The right locks and the right price"
Omar, Terre Haute, Indiana
"I received my cover and like everyone else on your response page, I was very happy to have received my cover in a quick turn around and to have it fit perfectly when I put it on. When you order online you never know what you may get and to have everything go smoothly is great. Again thank you and I will pass on to everyone that's looking for a cover to contact you."
Jerry B., Beloit, Wisconsin
"Received new cover yesterday and am happy to report it fits snug as bug in a rug on top of my Sumatran."
John Y., Springfield, Missouri
"Thank you for the excellent service and fast shipping of our recently ordered hot tub cover for out Hot Spring Jetsetter. Keep up the good work!"
Brian and Jean B., Des Moines. Iowa
"Thank you. You guys did a great job. We received the cover today. It looks great and fits great. It will be ready for the party."
Thanks again,
Lisa W., Wichita, Kansas
Dimension One Spa Owners
"We received our hot tub cover today and it's perfect! Thank you for your speedy service!"
Timothy M., Park Forest, Illinois
"Just received our spa cover that I ordered from you. I think it looks better than the one from the factory when we purchased the spa. Thanks for the quick turnaround and what looks to be a very well manufactured cover. Thank you!"
Dave N., Madison, Wisconsin
"I received my spa cover and am very impressed. It is exactly as you described and the rain just runs off the sloped sections. Thanks for your help."
Ellen F., Tulsa, Oklahoma
"I received my new cover yesterday. Much better and the right size. I will tell all my friends with spas!"
Barbara F., Ontario, Canada
"We are looking forward to being able to lift the new lid without needing a crane!"
Deb C., Little Rock, Arkansas
"I didn't want to do the whole 'measure thing.' I ordered a cover for my Chairman and it looks and fits great!"
Charlene, Lubbock, TX
"We received our cover, much earlier than we anticipated. It fits perfectly and looks great! Thank you for your help with everything."
Judy P., Chicago, Illinois
"The cover is perfect. I have recommended your name to many friends."
Richard G., Council Bluffs, Iowa
"I ordered a tub cover from you and got it home and wanted to let you know how nice it is. It fits better than the original one did and is lighter in weight as well. Thank you for a very nice product."
Ken P., Lincoln, Nebraska
Baja Spa Owners
"Received cover - everything is perfect. Thank you."
Rich H., La Crosse, Wisconsin
"Thank you for your excellent service! You can be assured I will recommend your company to any friends I have with hot tubs and will remember your company in the future when I have need of hot tub supplies."
Don J., Atchison, Kansas
"Just wanted to let you know the spa cover came yesterday (8/15) and it fits perfectly. We are very pleased with it. Thank you for supplying us with a quality product."
Julia and Richard S., Sante Fe, New Mexico
Question: "My spa is a Baja 1044. My current cover has never fit correctly, the flap over the spa's hump is loose and too short. How do you guys attach the flap???"
-Tony, Rockford Illinois
Answer: "We do not make a soft boot or flap over the control hump. We design and build an aluminum cross frame along the front edge of the hump. The top side of the finished SpaMate cover for Baja looks the same on the hump side as it does on the non-hump side. Our design is a better fit and provides a better overall appearance for Baja Spas with a control hump. Thank you for your obvious effort to find a quality product."
-SpaCoverBuyDirect
Response: "Received the cover and I love it! Very clever how you handle the hump on the Baja 1044. Thanks again."
-Tony, Rockford
Jacuzzi Spa Owners
"Thank you. It arrived today and I am very pleased with the spa cover."
Bill D., Rochester, Minnesota
"Thanks for the quick delivery! Can't believe I just got the exact same for $130.00 less than what the store wanted for it. Thanks!"
Joann C., Nashville, Tennessee
 "Thanks! It was easy and fast to order. Cover fits great!"
Mark H., Harrisburg, Pennsylvania
"My spouse and I are extremely pleased with our new spa cover. It fits to perfection and looks great in the new almond color. Our deck is first class with the addition of this new cover. Your service was superb, and the shipping personnel handled delivery issues with speed of light velocity. We will recommend you to our peers. Thank you for your business offering."
Sue V., Grand Rapids, Minnesota
"We were having a hard time finding a cover for our Jacuzzi Pinnacle. You made it easy."
Brad & Elaine, Tulsa, Oklahoma
Sundance Spa Owners
"Just wanted to let you know that I got my 1999 Sundance Marin cover and it fits perfectly. I didn't even have to install the clips, the old connections with with your new clips! Godd job - it looks great!"
Steve B., Duluth, Minnesota
"Thank you, the hunter green is a beautiful color."
Patti & Mark, St. Louis, Missouri
"You should make a bigger deal out of the order by model. I'll bet a lot of people don't want to go out and measure (the spa's) round corners!"
David G., Denver, Colorado
"My wife ordered a cover for our Sundance Cameo from you. I put it on last Saturday. She is so happy to be using the spa again."
Bill T., Louisville, Kentucky
Catalina Spa Owners
"Great! We received it yesterday. Thanks so much, fits like a charm."
Judy S., Norman, Oklahoma
"Ok! I put the Catalina 11000 cover you made on last night and it fit much better than the original. Thanks for helping me through this. I will put on the Cover Valet today."
Marty L., Peoria, Illinois
"By the way, I was impressed with your web site and ease of ordering. There was one picture of you showing a portion of your hot tub cover. The picture is what sold me. Your cover looks so much more durable than my old cover. I'm looking forward to taking care of this."
Bill B., Indianapolis, Indiana
"Just wanted to let you know that the cover is beautiful. The quality is beyond my imagination. I am very glad I found your company on the internet. If I didn't I would have been stuck with a cheap imitation. Thank you again."
Irena P., Green Bay, Wisconsin
"Thanks! The top arrived and it fits perfectly. It looks great!"
Jeff F., Houston, Texas
Seven Seas Spa Owners
"You were right about the Seven Seas Tasman model. Thanks for the help. Cover looks great!"
Tammy G., Bowling Green, Kentucky
"I was glad to find you know a lot about our Seven Seas spa. We bought our house last year and it needed a new cover then."
Nancy & Mitch, Peoria, Illinois
LA Spas Spa Owners
"Quick delivery. No damage. Thanks!"
Fred, Cheyenne, Wyoming
"Good News! It (LA Spas Oasis model with stereo speakers) did fit! Thanks for the help. I'm going to put a lift on it too!"
Shannon P., Kansas City, Missouri
Vita Spas Spa Owners
"I was worried about this whole internet order, size, freight delivery thing. You guys made it easy!. Cover looks great!"
Jeff & Barb, Daytona, Ohio
"I like the Cabinet fit better. Thanks!"
Ronnie H., Boston, Massachusetts
Bullfrog Spa Owners
"Thanks! Good service."
Mathew M., Scranton, Pennsylvania
"The order by model is a good deal. My 451 fits perfect!"
Marlene J., Buffalo, New York
Aquatic Industries Spa Owners
"Turns out all this old spa needed was a new cover!"
Dave B., Fargo, North Dakota
Royal Spa Owners
"I liked the handles right away! My old vinyl handles and straps tore off that first year. My new SpaMate cover is better in many ways. We have a lot of snow here and your cover is doing fine. Thanks!"
Theresa L., Fort Wayne, Indiana
"Thanks for the rush. Right on time. Fits great!"
Sam & Mary Ann W., Cedar Rapids, Iowa
Viking Spa Owners
"Great Service. Thanks again!"
Shawn S., Tucson, Arizona
"The (CoverMate FreeStyle) lift works great! It is soooo much easier to use the spa now. We're back in business!"
Connie & Frank P., Little Rock, Arkansas
Custom Spa Cover
"Received the spa cover today. Very pleased with the quality and workmanship. Fits perfectly."
Tom J., Joplin, Missouri
CoverMate spa cover lifts
"Yeah! Much better!"
Linda & Tom K., Detroit, Michigan
"I saved $50. It wasn't hard (installation) at all!"
Michael N., Colorado Springs, Colorado
Cover Valet spa cover lifts
"I wish I would have done this years ago! The cover goes up and down so easy. I used to fight it. Thanks!"
Vicki H., Atlanta, Georgia
Cover Butler spa cover lifts
"I bought this for my mom for her birthday. I put it on in twenty minutes. It turned out to be the best gift. She's using the spa again."
Wayne K., Davenport, Iowa
"Easy. Should have done it sooner. It's like night and day better using the spa now."
Carl O., Wichita, Kansas
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