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"I purchased a replacement spa cover from SpaCoverBuyDirect in July last year for my 2006 Sundance Maxxus spa. When I received it I contacted you disappointed that the cover wasn’t tapered for rain runoff like the original cover was. You explained to me that SpaMate purposely manufactured the Maxxus tri-fold replacement with uniform thickness to prevent sagging at the reinforced seams.
On December 18, Washington, DC had a record snowfall (22 inches). It took almost three days to dig our way out to our spa. I wanted to take the opportunity to tell you that your SpaMate cover held up perfectly as you promised under the snow load. No sagging whatsoever!
I can’t tell you how happy I am that I purchased my replacement spa cover from SpaCoverBuyDirect. The craftsmanship, quality, and customer service all exceeded my expectations. Please feel free to share my email with your team with my thanks and use it as a testimonial for your products."
Regards,
Paul, Washington, D.C.
This is an unsolicited testimonial from a SpaCoverBuyDirect customer we received via email on January 27, 2010.
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